10-Day Review Report​

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt. ​

Work with your Performance Manager to take advantage of the best leads right now, effectively, and efficiently. The 10-Day Review Report is a custom report in VinSolutions CRM, available upon request. The report focuses on active sales opportunities as opposed to measuring past performance. With color coding, it gives managers an easy way to identify where they should focus on coaching sales efforts or getting deals over the line.​

Team Performance Dashboard

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt. ​

Take an in-depth look at team performance and salespeople to focus on tactical process improvements you can implement today. The Team Performance Dashboard in VinSolutions CRM lets managers assess communications, appointment-setting, unsold customers, lead performance, road to sale, and more – at the team and individual level.​

Dealer Management Systems 101: A Comprehensive Guide for Dealerships 

A powerful Dealer Management System (DMS) goes beyond basic functionalities. Often overlooked as a mere basic necessity of modern franchise dealership operations, the technology driving the data within your business operations needs a powerful brain to keep the lights on. This extraordinary solution helps dealerships overcome operational chaos and achieve remarkable efficiency. In this article, we’ll delve into the unique features and benefits of your DMS, providing insights that reveal its true potential for transforming your dealership’s success. 

What is a Dealer Management System? 

Your Dealer Management System is more than just a tool; it’s the cornerstone of your dealership’s operational strategy. This robust software platform integrates various functions, enabling you to manage inventory, sales, customer relationships, and financial operations seamlessly. By consolidating these critical processes, the DMS behind your dealership’s operations not only enhances efficiency but also provides a strategic advantage in a competitive market. It is an essential component for any dealership aiming to thrive against the competition.  

What are the Benefits of a Dealer Management System? 

Unlocking the full capacity of your dealership requires more than just crunching numbers and organizing data; it demands a strategic approach where the Dealer Management System acts as a catalyst for growth. Beyond the traditional tasks of payroll management and month-end processing, a cutting-edge DMS offers a multitude of benefits designed to refine and elevate every aspect of your operations. From streamlining workflows to enhancing customer experiences, let’s explore how embracing these advantages can redefine your dealership’s success: 

  • Enhanced Efficiency: Automates routine tasks and centralizes data, reducing manual labor and errors, allowing more time for strategic decision-making. 
  • Improved Customer Experience: Provides real-time data, enabling dealerships to understand customer needs and tailor services, leading to faster responses and higher satisfaction. 
  • Increased Profitability: Streamlined operations and better customer experiences lead to cost reduction and repeat business, positively impacting the bottom line. 
  • Better Inventory Management: Improves regulatory compliance and reporting capabilities, further enhancing financial performance. 

What Does a Dealer Management System Do? 

A DMS serves as the nerve center of a dealership, coordinating operations by managing inventory, processing orders, and forecasting demand to prevent stock issues. It also facilitates sales and customer relationships by tracking leads and interactions for personalized marketing. Additionally, integrated accounting simplifies financial tasks, while parts and service management, human resources, and regulatory compliance work together seamlessly within the system. 

How Does a Dealer Management System Work? 

Your Dealer Management System leverages automation and data integration to streamline dealership operations. It connects departments, shares real-time information, and breaks down data silos for better collaboration. With automation, your DMS handles tasks like inventory tracking, sales lead management, and accounting, while coordinating parts orders and service scheduling. By improving inter-departmental communication, it aligns all team members with your dealership goals for a seamless experience. 

Which Dealer Management System is Right for Me? 

Choosing the right Dealer Management System requires a tailored approach, taking into consideration the unique needs of your dealership. Factors such as scalability, usability, integration capabilities, support and training, cost, and customization options should all be carefully evaluated. 

  • User-Friendly Interface: A simple interface minimizes training time and ensures smooth implementation, making it easier for your team to adapt.  
  • Integration Capabilities: Seamless integration with third-party systems or legacy software maintains continuity and maximizes efficiency.  
  • Support and Training Resources: Essential for empowering your team to use the DMS effectively and to facilitate ongoing learning.  
  • Expertise and Collaboration: Partner with professionals to ensure the DMS integrates smoothly with your existing operations, helping you make an informed choice 
  • Customization and Flexibility: Allows adaptation of the software to your dealership’s specific needs, aligning with your values and long-term vision.  

The right DMS technology will help your dealership stand out from the competition while maximizing profit potential—now and in the immediate future. Discover how dealers are finding opportunities despite the top five challenges you face. Download the eBook today. 

Enterprise Performance Report​

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt. ​

Identify your dealership’s opportunities for growth and optimization when you utilize the right KPIs.​

The Enterprise Performance Report in VinSolutions CRM is versatile and highly customizable. It is used to assess key performance indicators for contact, appointment-setting and closing rates across lead sources, inventory types, and sales teams. Managers can use this report to identify areas to improve performance, establish goals, and track progress/success.​

Live from Digital Dealer: How to Bring Your Marketing to Life

Featured Guest: Noah Lee, Director of Product Consulting at Cox Automotive live from the Digital Dealer stage in Las Vegas discussed and shared some of the highlights from their keynote session, 4 Ways to Attract Shoppers Before They Even Submit a Lead, highlighting the new ways to digitally bringing your brand and marketing to life to capture more business. 

Ways to Capitalize on Your Sales & Analytics Reporting

Featured Guest: Jeff Flak, Director of Sales Effectiveness with Cox Automotive, breaks down how to easily and effectively utilize the data and insights you already have at your fingertips, to make better marketing and business decisions. By discovering gaps, you’ll learn how to develop strategies to overcome them. driving more opportunities and revenue.

Flood and Hurricane Aftermath: The Ripple Effect on Automotive

Featured Guest: Micah Tindor, Sr. Director of Strategy at Kelley Blue Book ICO discusses the
true effect both now, and in the future, the recent flood and hurricane natural disasters will have
on the automotive industry and what steps both dealers and consumers
should take in order to protect inventories, support the community, and successfully move
forward.

Contact Info Capture​

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt.​

Capture the right contact information at the right time to ensure success for your sales team by setting benchmarks and opt-in targets.​

Contact information is the key to communicate and transact a deal with a ready buyer. It’s crucial for the automations and tasks in VinSolutions CRM. Failure to collect contact information has both immediate and long-term costs and implications. Simply put: dealers who communicate more effectively with a larger number of customers will sell more cars.  ​