Tag: Main Episode

Featuring Noah Lee, John Lowery, Daniel Watts, and Kevin Schmitt.​

In this panel discussion, our experts delve into effective strategies for re-engaging leads and maximizing customer lifetime value. ​

Key Topics Covered:​

• Cradle to Cradle Lifecycle: Learn how to keep customers engaged from their initial purchase through service and into their next vehicle purchase.​
• CRM Utilization: Discover how to leverage VinSolutions CRM and Automated Marketing Platform to automate follow-up processes for both lost and sold opportunities, ensuring continuous engagement.​
• Service Integration: Understand the importance of integrating service appointments and declined service follow-ups to re-engage customers and drive additional revenue.​
• Customer Relationship Management: Gain insights into maintaining strong relationships with customers through consistent and meaningful messages, both automated and personal.​
• Targeted Marketing: Learn how to combine first-party and third-party data to target potential customers more effectively and personalize their shopping experience.​

Join our panel of experts as they share practical tips and innovative strategies to help you re-engage leads, enhance customer relationships, and drive success in today’s competitive market.​

Featuring Noah Lee, John Lowery, Kevin Schmitt and Ted Welpott.​

Performance Managers share their key takeaways for effectively managing internet leads. Learn about the importance of knowing your process, setting aside time for business growth, and leveraging reports to identify and address issues. Discover how tools like VinSolutions, vAuto, Xtime, and Deal Central can help improve lead management and customer engagement. #PerformanceManagement #InternetLeads #AutoSales #VinSolutions #vAuto #Xtime #DealCentral​

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Featuring Noah Lee, John Lowery, Kevin Schmitt and Ted Welpott.​

Performance Managers share their best practices for re-engaging leads strategically. Discover how to improve data accuracy, monitor appointment performance, and implement effective Be-back strategies. #PerformanceManagement #AutoSales #VinSolutions #vAuto #Xtime #DealCentral

Featured Guest: Nathan Jordan, Client Success Manager with Autotrader shares what he’s seeing firsthand with his dealer partners on the true impact of sourcing and identifying leads correctly when it comes to your marketing ROI and strategy as well as overall dealership profitability.

Featured Guest: Chip Thomas – Chip Thomas Automotive Consultant & Sales Training. Just in time for Father’s Day… it’s a very special episode featuring host Jade Terreberry’s father! You’ll quickly see why he was the American Honda National Walkaround Champ, was featured in 6 Honda America videos as well as spent 41 years at Bill Gatton Honda-Nissan.

Featured Guest: David Lumpkin, Senior Director of Inside Business Development for Autotrader and Kelley Blue Book discussing the 7 major challenges that Independent Dealers face and the ways working now to not only overcome them, but the steps to take to build out a winning strategy to shift the unique Independent challenges into business and marketing opportunities.

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt. ​

Work with your Performance Manager to take advantage of the best leads right now, effectively, and efficiently. The 10-Day Review Report is a custom report in VinSolutions CRM, available upon request. The report focuses on active sales opportunities as opposed to measuring past performance. With color coding, it gives managers an easy way to identify where they should focus on coaching sales efforts or getting deals over the line.​

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt. ​

Take an in-depth look at team performance and salespeople to focus on tactical process improvements you can implement today. The Team Performance Dashboard in VinSolutions CRM lets managers assess communications, appointment-setting, unsold customers, lead performance, road to sale, and more – at the team and individual level.​

Featuring Angie Miletich, Mario Scampoli and Kevin Schmitt. ​

Identify your dealership’s opportunities for growth and optimization when you utilize the right KPIs.​

The Enterprise Performance Report in VinSolutions CRM is versatile and highly customizable. It is used to assess key performance indicators for contact, appointment-setting and closing rates across lead sources, inventory types, and sales teams. Managers can use this report to identify areas to improve performance, establish goals, and track progress/success.​

Featured Guests: Carol Ottey-James, Sr. Manager of Market & Consumer Research with Cox Automotive gives a behind-the-scenes look at the new Power of Data study. Discover the key types of data Dealers use to manage, make decisions, and drive lifetime value today and how data can be used to generate more business.