Vinessa is now able to communicate with customers in Spanish. This expanded language capability enables Vinessa to set more appointments and engage with a broader audience. When your customers communicate in Spanish, Vinessa will respond in Spanish, enhancing the overall customer experience.
For dealers using Vinessa, this expanded language capability enables dealers to:
- Seamlessly engage with Spanish-speaking customers.
- Save time by helping to answer questions, set appointments, and more without having to transfer to a Spanish speaking rep at your dealership.
- Provide an enhanced personalized customer experience with Vinessa’s ability to automatically switch from English to Spanish by automatically responding when a customer communicates in Spanish.
For more information, contact your Performance Manager.
