Category: Product Announcement

Ford Flex Buy Now Available in VinSolutions Desking 

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VinSolutions Desking now offers dealers the ability to present 66-month and 75-month Ford Flex Buy deal options to customers.   

Ford Flex is an exclusive program from Ford Credit available to first-time buyers looking for affordable monthly payments. Eligible car buyers can take advantage of Ford’s best finance rates and three years of payment discounts.  

Dealers can show side-by-side financing options to help their customers pick the best financing option for them. 

Benefits of Ford Flex Buy: 

  • Calculate 66-month and 75-month Ford Flex Buy deals 
  • Toggle between 15% and 18% Flex Buy discounts 
  • Display Ford Flex 1st and 2nd payment schedule amounts side-by-side 
  • Present custom Ford Flex proposals to customers  

For more information, contact your Performance Manager. 

Product News: Customer Record Change History Now Available

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A dealership-level view is now available to see all changes made to customer records. The dealership-level allows users to:

  • See a chronological view of customer changes
  • Filter results by user
  • Filter results by date range
  • Know where changes are being made from
  • Keep track of which fields change and previous data

To access Customer Change History, click the Customers drop down from the CRM navigation bar and then Customer Change History.

For more information, contact your Performance Manager.

Product News: Enhanced Data for Ford and Lincoln Dealers

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VinSolutions CRM and FordDirect have partnered to provide Ford and Lincoln dealers with key integrations to help maximize sales and optimize leads.

This partnership allows Ford and Lincoln dealers the ability to quickly view all available customized incentives and offers without having to toggle between systems.

From the “Key Information” banner in the Customer Dashboard, Ford and Lincoln dealers enrolled in the program can view:

  • ICI leads
  • RMT leads
  • Incentives
  • Private offers

To learn more about the program and sign up, visit the FordDirect Dealer Center or contact your DPC today.

Feature Updates for Insight Reports and Dashboards

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Dealers can now experience enhanced visualizations when using CRM Insights in VinSolutions CRM.

The following enhancements have been made to enable dealers to better review key dealership data and insights:

  • The ability to choose white, gray, light blue, or black color themes
  • Updated report header with improved formatting
  • Saved versions now display the user-created report name more prominently
  • Easily identify a VinSolutions CRM report by the VinSolutions logo in the upper left
  • System Reports and Dashboards have been improved with easily distinguishable sections and more color for visual appeal

To learn more about this enhancement, contact your Performance Manager for more details.

Mobile Manager Override

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With Mobile Manager Override, VinSolutions CRM app users can: 

  • Reduce duplicate customer record creation 
  • Request ownership of existing customer records 
  • Have visibility into duplicate customer creation 
  • Improve timing of customer communications 

Push notifications allow managers to oversee what’s being created in the mobile customer record without having to be in front of a desktop computer.  

Click here to reach out to your Performance Manager to learn more.