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What’s New in Compliance for 2025 

Starting off the year, the compliance landscape for auto dealerships includes both regulatory and enforcement shifts as well as some important best practices aimed at fraud prevention. As Robert Newman, Director of Performance Management and an auto retail compliance specialist at Cox Automotive says, “Compliance isn’t just about checking a box—it’s about building a foundation of trust and transparency that supports long-term success.”   Dealers need practical, actionable strategies to protect their business and their customers, ensuring confidence and reliability in an increasingly digital and regulated landscape. With that in mind, here are some of the key trends you should take into consideration for deal compliance this year:  1. Auto Financing

An Industry Journalist’s Outlook: The Trends Shaping the Coming Year

Featured Guest: Nancy Dunham, Principal Analyst, Retail at WardsAutomotive gives her thoughts on the key predictions and trends for 2025, sharing what she believes dealers, as well as the industry as a whole, should be focused on in the coming year in order to not only prepare, but to be a step ahead and plan for the shifts and changes bound to happen in a post-election cycle.

An Industry Expert’s Outlook: A Closer Look at Current Trends in 2025

Featured Guest: Jim Fitzpatrick, Co-Founder and CEO of CBT News discusses the key predictions and trends starting off the year and weighs in on how he believes dealers both big and small should prepare including what actions to take in order to have continued success, capture more profitability and identify additional opportunities on the road ahead as we move past the election and into an ever evolving market for both the automotive industry and our nation.

How to Choose the Right Dealer Management System  

A Dealer Management System (DMS) is more than a tool—it’s the backbone of your car dealership’s operations. With the right DMS in place, automotive businesses can streamline workflows, improve efficiency across departments, and boost profitability. However, selecting the best DMS for your dealership isn’t an easy decision. With so many features, vendors, and integration possibilities, the choice can feel overwhelming.   This guide will walk you through everything you need to know to find the perfect solution for your business needs. From identifying your requirements to testing and finalizing a decision, read on to ensure you’re making an informed and strategic

The Top 5 Predictions for 2025: What they Mean to Dealers and Actions to Take

In her first solo episode, Host Jade Terreberry, Senior Director of Strategic Planning for Autotrader and Kelley Blue Book takes you through the key predictions Jonathan Smoke, Chief Economist for Cox Automotive released for the automotive industry and breaks down what each of them means to Dealers, including what actions they should take in response to best prepare and strategize for increased success and profitability in 2025.

Click to Close: Five Important Steps to Master to Stay Competitive

Featured Guest: Mike Tegtmeyer, AVP with Autotrader and Kelley Blue Book with Cox Automotive gives an inside look and top takeaways from the new From Click to Close Learning series, hosted alongside Dealer.com, which shows dealers the five steps you need to master in order to stay competitive, stand out to your ideal customer at their very first click during the automotive consumer buyer journey and fast-track to a close.

Virtual Sales Assistant 101: A Comprehensive Guide for Car Dealerships 

Efficiency and customer satisfaction are crucial in the competitive world of automotive sales. What if you could enhance both with a single solution? Enter the virtual sales assistant—your dealership’s secret weapon for streamlining operations, enhancing customer relationships, and driving more sales.   Virtual sales assistants have quickly become an essential tool for modern automotive dealerships, combining efficiency with customer-focused solutions. But what exactly is a virtual sales assistant, and how can it help your dealership thrive?   This guide breaks down everything you need to know—from answering “what is a virtual sales assistant?” to showing you how it can transform your daily

Evolving Consumer Study: How to Plan for Shifting Behaviors and Key Findings

Featured Guest: Angela Drake, Director of Research and Market Intelligence with Cox Automotive gives a behind-the-scenes look at the new findings from the Evolving Consumer Study, which took a close look at those evolving behaviors and uncovered some key finding that are important for dealers, OEMs as well as the automotive industry plan and take pro-active actions on in order to have continued success on winning the sale.

Tech Trends to Watch in 2025 

At NADA 2025, dealers have the opportunity to explore technology that will help them take big leaps in their ability to engage shoppers with personalized experiences, drive qualified leads, and ultimately close deals.  Data-driven, connected solutions help dealerships provide consumers with more relevant and tailored experiences than ever before on their journeys to purchase and … Continued

NEW Learning Series: From Click to Close 

As you know, most vehicle purchases in today’s times start out with a single click. And whether that click comes from an email, popup ad, or a vehicle listing – you have the opportunity to capture their attention at first click – the gateway to their vehicle shopping journey.  We invite you to join us … Continued